We value all of our customers and want you to be completely satisfied.
Olive Lou accepts returns on all unused items. A refund will be provided less the shipping fee and customer pays the return shipping.
If you need to return or exchange an item, please contact us at within 7 days of receiving your order. 

All sale items are final. 

All custom orders are non-refundable as they were made especially for you. 


Shipping is $5 for all domestic (US) orders. FREE shipping is available on orders over $100. Orders are shipped USPS.  You will receive a shipment confirmation email on the day it was shipped.